1

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: What's your main service?

A: We provide total SMT machines and solution service, professional technology support and after sales.

Q: Are you a trade company or a manufacture?

A: We are an experienced manufacturer of SMT and PCBA equipment, OEM & ODM service are available.

Q: What is your delivery date?

A: The delivery date is about 30 days after receipt of payment.

Q: What is your payment terms?

A: 30% deposit in advance and 70% balance before shipment.

Q: Can you provide a whole line solution?

A: Yes, We can supply SMT line, Coating line, DIP line and LED production line.

Q::What service you can provide when we have some problem during the operation?

A: We can invite our engineers to your company for guidance, but you are responsible for the air tickets and accommodation,we can also provide remote guidance

Q:Do you provide the user manual and operating videos to support us ?

A: We will provide the English user manual for free , and the operation video is available.Our software is all English.

Q: This machine is easy to use ? if I have no experience, I can also operate it well ?

A: Yes, our machine is designed to use easily, Normally it will take you 1 day to learn how to operate, if you are a technician, it will much faster to learn.

WANT TO WORK WITH US?